Based in Boksburg
Sonia DeFreitas
It's Nice To Meet You
My name is Sonia. I am a Travel Counsellor based in the wonderful city of Boksburg. I was born in Boksburg and did my entire schooling in this quaint and quiet city. I completed a one year diploma course in advanced travel and tourism at Birnam Business College in Johannesburg in the year 1990.
My first job in the travel industry dates back to the year 1991, where I worked for a wonderful travel company named MTA Milucha Travel, also based in Boksburg. I worked at my first job for approximately 10 years and gained a lot of experience. I started as a junior travel consultant and worked myself up to becoming a senior travel consultant.
Subsequently I worked for various retail travel agencies where I gained further experience and attended various courses like fares and ticketing, Galileo (Reservations system) and Bank settlement plan. I recently did extensive training on the Travel Counsellors intranet booking system, contact centre and ground breaking dynamic packaging system called Phenix, thus gaining further knowledge.
I was awarded certificates for all these courses that I did. Overall I have 25 years of experience in this very competitive, but yet interesting and rewarding industry.
Throughout my years in the travel Industry I had the opportunity of dealing with various corporate clients. This involved working under pressure at times, meeting deadlines, doing a lot of changes to bookings and much more. I performed all these tasks to the best of my ability and always ensured that my corporate clients had a hassle free and stress free business trip. I always went out of my way to help my clients and if it meant meeting them at the airport to hand them their passport, because we only obtained the client’s visa on the day of their departure, I would be there at the airport with his passport and visa, thus saving him time. It’s this added service that I believe I can offer my corporate clients that will definitely put a smile on their faces.
I joined Travel Counsellors because I was frustrated with my current job, as I felt unappreciated. I needed more flexibility in order to spend time with my family and in order to give my clients the individual attention that they require and deserve. I was so impressed with what Travel Counsellors had to offer me as an individual travel consultant. The backup and support of Travel Counsellors is phenomenal, leaving me with more time to concentrate on focusing 100% on my client’s travel needs which is what I love. Joining Travel Counsellors also means that I have over 1400 colleagues across the world that can help and assist me with issues like for example recommending great hotels or to solve a local problem. In addition to all this, there is also the reassurance that our client’s money is protected against supplier failure, whether they take out travel insurance or not. Which other travel company offers such phenomenal service?
I am available to my clients 24/7, so you need not worry about incurring a travel emergency. You don’t need to solve the problem yourself, since I’m just a phone call away. I assure you of the best service at all times.
So for all your business travel requirements, please feel free to give me a call. I look forward to your call.
Yours in Travel
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