Based in Johannesburg

Michelle Kaye

It's Nice To Meet You

My name is Michelle Kaye, and I am a Business Travel Counsellor based in Johannesburg, proudly supporting corporate clients across South Africa and around the world.

With 28 years of experience in the travel industry, I specialise in corporate travel that is efficient, well structured and aligned with your business objectives. I work with discerning organisations that value reliability, attention to detail and a personalised, relationship‑driven service rather than a one‑size‑fits‑all, lowest‑price approach.

My professional background includes a Cotac 1 Travel Diploma, a Level 5 National Diploma in Retail Travel through THETA and certification as a Travel Advisor with ASATA (Association of Southern African Travel Agents). I have completed extensive training in fares, Galileo and Amadeus, along with service‑orientated programmes that underpin the way I look after my clients. I am also fully trained on the Travel Counsellors systems, including our booking platform, contact centre and dynamic packaging technology, which together support a seamless and efficient service for your travellers.

Over the years, I have successfully managed multiple Blue Chip accounts and worked through significant changes in the corporate travel landscape. I understand that every trip has a purpose, every traveller has specific needs and every organisation has its own culture and policies. I stay alert to global developments that may impact itineraries, think ahead to avoid disruption where possible and respond quickly and creatively when plans need to change.

My clients know me for my resilience, resourcefulness and the way I think through every detail. From complex multi‑sector itineraries and tight connections to last‑minute changes and traveller support on the road, I am committed to delivering consistent, reliable service and positive outcomes for your business and your people.

I would welcome the opportunity to work with you and your organisation. If you are looking for a dedicated partner to manage your corporate travel with care, insight and professionalism, please get in touch so we can discuss how I can support your travel needs.

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My corporate testimonials

Sent by Arthur Levy

Michelle Kaye consistently provides an exceptional level of service. She is professional, responsive, patient and incredibly efficient, even when dealing with complicated travel arrangements and last-minute changes. Nothing ever feels like too much trouble for her, and she handles every request with calmness, warmth and absolute competence. What stands out most is her attention to detail and her genuine care. Michelle does not simply book travel — she takes ownership of the process and gives real peace of mind. Her service is excellent, reliable and deeply appreciated. I would recommend her without hesitation.

Sent by Arthur Levy

I use Michelle Kaye from Travel Counsellors for all our international bookings, including air tickets, accommodation, and land arrangements. She is truly exceptional at what she does. Michelle is highly professional, always prompt in her responses, and pays attention to every detail — nothing is ever too much trouble for her. What stands out most is her ability to work within our budget while still securing excellent travel options. She consistently finds the best value without compromising on quality or convenience. Her planning is meticulous, her communication is clear, and she handles even the most complex itineraries with ease. Michelle has become an indispensable part of our travel process, and I cannot recommend her highly enough.

Sent by Nadine Titus

Professional, helpful and efficient service.

Sent by Amanda Heafield

Michelle offers the highest level of service to her clients!

Sent by Morne van Jaarsveld

Amazing service. Its your 1 stop shop for everything

Sent by Arthur Levy

Michelle's dedication, attention to detail, and exceptional service make every trip seamless and stress-free. Whether it's booking flights, finding the perfect accommodation, or handling last-minute changes, she always goes above and beyond. Highly recommended!

Sent by Shmuly Goldman

That was a really smooth organized trip. Thank you.

Sent by Aron Rozowski

Thanks, Michelle, for your efficiency

Sent by Toni da Costa

Always very helpful and extremely efficient with fast and quick reply.

Sent by Dean House

Great service always. The app is amazing, takes away a lot of stress while travelling.

Sent by Luna Odendaal

I highly recommend Michelle from Travel Counsellors as she is quick to respond to my e-mails or messages. In all the years dealing with Michelle we have never had a problem with any of the bookings she has made for us, flights or car hire. Absolutely one in a million.

Sent by Charmaine Lancaster

Michelle very quickly sorted out our things with very short notice to her. She was a great help!