If you’ve read the previous articles in this series, you’ll know by now that we’re on a mission to redefine care in Business Travel. We’re concluding with a deep dive into what we think the new definition of care should be, and why it’s important to put it into practice if you want your business travel programme to strategically support the growth of your business.
In case you missed any of them, here are the key updates from Travel Counsellors for Business over the course of the month.
Travel Counsellors for Business is pleased to announce the appointment of Wayne Durkin as the new Head of Business Development. Wayne Durkin brings over 25 years’ experience in the travel industry with a focus on business development and the SME market, having previously held the position of Director of Business Development at CTM.
The final factor we feel is impacting the need to redefine care, and arguably one of the most prominent in our day-to-day lives, as well as the business travel industry, is technology. Technology has transformed business travel over the past 20 years, but how do we integrate technology into a care-led approach? That’s what we’ll explore in this blog.
RFP season is fast approaching. Whether you’re currently looking for a new partner or it’s something further down the track, it always pays to be prepared. We’ve asked experts from across the Travel Counsellors’ community, and the wider industry, what advice they would give to help prepare for an RFP.
This latest blog post tackles another trend we believe is driving forward the need to redefine care in business travel: changes in travel habits. But are we being too slow to look at the travellers and put them first? We take a deep dive into why it's important to put the individual traveller at the heart of any business travel programme.
Last week we hosted our biggest-ever annual Business Travel Conference. Over 100 corporate travel specialists and top suppliers joined us to share insights, personal experiences, and strategies for improving client support.
It’s been another busy month here at Travel Counsellors for Business – catch up on everything we’ve been up to throughout June.
Fresh from its preview at the Business Travel Show Europe, we’re pleased to officially launch our Business Travel Barometer, an interactive quiz that assesses how your current travel management programme stacks up against the pillars of cost, care, and customer – helping you to identify areas where you can make improvements and shift towards a more care-centric approach that builds loyalty to your travel programme.