It's all about you.
We have delivered an industry-leading business travel service for our customers for more than twenty years. There’s a reason so many of our customers have stayed with us over this time: our commitment to consistently excellent service.
More than 96% of our customers say they would recommend our service – one of the highest NPS approval ratings in the world. It’s not something we take lightly; our team strives every day to raise the bar.
Your personal assistant.
Our Travel Counsellors are part of a global network and have on average 24 years experience in the Travel Industry. They deliver a personal and professional service you can depend on. You will work with your very own travel expert; not passed around a call centre.
We create a bespoke solution for your business with processes, tools and profiles specific to you. We take the time to get to know your traveller needs and preferences.
Account management, travel programme optimisation and compliance management will all be managed through one point of contact.
Cost effective solutions
We understand the importance of saving money on your travel. We work with you to develop a cost effective travel programme, maximising the value of your spend and minimising the time you spend making arrangements.
24/7 peace of mind
When you travel through Travel Counsellors, we provide a 24/7 duty office which means that no matter where you are, whatever the local time, you’ll be able to get in touch with somebody who cares about you.
Having professional support for business travellers when they need it most – whether in the face of an emergency or simply for a spot of travel advice – delivers that added peace of mind which you can’t put a price on.
Quick to respond
We take the hassle out of business travel arrangements. But even the best laid plans have to adapt to changing circumstances.
Your dedicated Travel Counsellor will be on hand to help you respond quickly to evolving requirements; making changes and quickly creating or cancelling plans for you. We’re the safe pair of hands that enable you to react quickly to every situation.
Give us a call on +44 (0) 161 464 5350 or fill in the form below and let us call you back.