Based in Alberton

Helen Shelver

It's Nice To Meet You

Andre Gide said: “Man cannot discover new oceans unless he has the courage to lose sight of the shore”.

Travel Counsellors operates a unique and non-traditional model and I’m looking forward to introducing you to our world of concierge services.

Having had an extensive 33 year career in the travel industry spanning wholesale, group, incentive, retail, leisure and corporate (from junior to executive) - I know how important it is to have continuity and a one-stop concierge service.

Travel Counsellors’ phenomenal full-service, 24 hour back office support, allows me the freedom to offer you a truly concierge service, to focus on your needs, to be there to personally answer the phone, whenever you call - 24/7.

Travel Counsellors is an award winning company operating in 7 countries with over 1800 concierge Travel Counsellors. We are licensed and bonded with IATA and ASATA and are BEE compliant. Our unique financial protection plan ensures that everything booked through me is fully protected in the event of supplier insolvency. Oh and our travel app, myTC, will ensure you have all of your travel details, your documents such as your boarding pass and flight alerts at your finger tips.

Our Management Information System is second to none and I am confident that with our global reach, exceptional back office support, bulk spending power, investment in innovation and technology and my personal dedication to you, that I can offer you continuity and a truly concierge service.

I look forward to an opportunity to work with you. Wherever on the globe you are, I wish you a wonderful day (or evening).

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Contact Me

Whatever your business needs I'm here to help you, so please get in touch with me and I can get things started:

Visit my lesiure page Visit my leisure page Send me an email 083 326 2232

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My corporate testimonials

Sent by Tom Fraser

Gauteng 13/08/2021

There is nothing more powerful in business than long duration of trust and performance based relationships between a supplier and client. This is the case between Helen Shelver and myself. Helen is my "go to" partner for all my travel needs - private and business. That is how it is and how it will stay. Tom Fraser Managing Director - TWF Consulting Group

Sent by Mario Fazekas

Johannesburg 10/06/2019

Helen's service is 5-star!

Sent by Tom Fraser

Gauteng 09/06/2019

Having a person like Helen supporting me with my travel needs is fantastic. It is our very personal, trusted and long lasting relationship that is the magic. I would not change this for anything. Tom Fraser

Sent by Jaco De Klerk

Alberton 17/11/2016

Helen, On behalf of Lifting Operator Training Centre, I want to take this opportunity to thank you for the excellent service that you provide to us. Lifting Operator Training Centre is privileged to have a business partner such as yourself. You are always prepared to assist on short notice, even after hours. Thank you for your dedication, loyalty and support, it is much appreciated. We look forward to making use of your travel services in the future.

Sent by Elsa Van Den Heever

Johannesburg 14/10/2013

Our group of 81 people attended the IMTA convention in New York in July 2013. In my opinion to keep everybody satisfied is a mere impossible task, but Helen achieved near perfection with a remarkable job. Her attention to detail, public relations and just doing those little "extra things" are worth mentioning. I can say with confidence that Helen handled every request with dignity and as a true professional. I strongly recommend Helen to take control of arranging all travel from a domestic to the most complex corporate travel arrangement. Helen is a professional and true Travel Counsellor. We will most definitely make use of her services again in the future.

Sent by Monica (Nicky) Strydom

Alberton 20/06/2013

A month ago I had to fly to Cape Town for a family emergency. I had to catch the next flight out and was in a panic. Helen was amazing, within minutes everything was organised. She was calm and sympathetic, just what I needed at that moment. She even thought to organise the online check-in as my time was limited. I will definitely use her again and refer her services to others.

Sent by Jaco De Klerk

Alberton, Gauteng 07/01/2013

Good day Helen, I just want to thank you for the fantastic service that you provided during the festive season period for the travel arrangements for Thulani. I really appreciate your assistance even over the weekend and responding after hours. I misused you and you did not even complain once. I will definitely recommend you to any person for travel arrangements. Best wishes for you and your loved ones for 2013. Kind regards Jaco de Klerk LOTC

Sent by Charles Bailey

Gauteng 24/02/2012

Hi Helen, On behalf of all the McCarthy used car team, we would like to thank you for all that you have done to make every trip a memorable one. In particular, you are magic when it comes to sorting out problems, for example, when one of our winners was taken off the aeroplane for not having paid his fines at the traffic police. You remained calm, sorted out the problem, and no one was any the wiser. We have been fortunate to have had the privilege of working with you for the last fifteen years, and every trip has been magic. Thanks from us all. Kind regards Charles Bailey Director 083 4406025

Sent by Rajiv Hureeruth

Durban 21/11/2011

Good Day I would like to thank you for a wonderfull and well organised trip that you have have put together for us. I had a wonderfull time . Thanks for your loving guidance and care during the trip. I know and appriciated how much you went out of your way to ensure our stay was comfortable and pleasant Regards, Rajiv Hureeruth Mccarthy Toyota Mobeni

Sent by Johannes Piso

Gauteng 21/11/2011

Good Day Helen I would just like to thank you for a wonderful trip that you arranged for us. It was a very well arranged trip and I we all had a lot of fun. Kind Regards Johannes Piso Used Vehicle Sales Manager McCarthy Chevrolet Opel & Isuzu Menlyn

Sent by Charmaine Chandragasen

Mobeni KZN 21/11/2011

To Helen Thank you for making our trips so memorable. You have been a wonderful travel agent but an even better companion, Lots of Love Mr Marlin and Mrs Charmaine Chandragasen

Sent by Charles Bailey

Johannesburg 06/10/2011

Dear Helen, As always you have exceeded all expectations! Thank you from all of us for what you have done! We certainly have enjoyed the trip. Kind regards Charles Bailey and McCarthy Team

Sent by Ian Irvine-Fortescue

Jo'burg 22/03/2011

Helen's great - she's been looking after our (personal & business) travel arrangements for years and nothing is ever too much trouble for her (or too late at night or too early in the morning - I spoke to her not so long ago, and she solved my problem in her normal chirpy way and then she casually remarked that she was in Cuba and it was 3 o'clock in the morning!). I would highly recommend Helen.