The difference is care: why personal touch matters in business travel
Discover how a care-led approach transforms corporate travel. Learn how our personal service, 24/7 support, and tailored, transparent solutions can benefit your business.
When it comes to business travel, every journey matters. From securing the right flight at the ideal time to ensuring your travellers have support at a moment’s notice, the stakes are high – and so are the expectations.
Many organisations still attempt to manage their business travel in-house, often overburdening administrative teams or diverting resources away from core business activities. But what really sets apart businesses that partner with a dedicated corporate travel professional?
At Travel Counsellors for Business, we believe the difference is transformative – here’s why.
When you choose us, you’re connected to your own expert corporate Travel Counsellor – or a small, dedicated team of Travel Counsellors – who genuinely care about your business and become an extension of your office.
They understand your policies, priorities and people, delivering a level of personalisation and proactive problem-solving that just doesn’t exist when booking is managed in-house or via online platforms.
Busy teams juggling travel aren’t always able to leverage negotiated rates or spot hidden cost savings. Your Travel Counsellor will take time to understand your travel patterns and negotiate the best possible value across flights, accommodation, ground transport, and more. They’re experts at enforcing your travel policy and helping you track spend, travel trends, and unused credits. The result? More control, visibility, and efficiency at every stage.
Plans change, delays happen, meetings run over – and business travel demands flexibility. Travel Counsellors clients love that real people answer their calls 24/7, with experts ready to help in a crisis, rebook at a moment’s notice, or make a quick change. Relying on in-house booking means simply reacting, while our model delivers proactive care at every step.
Your people are at their best when focusing on your business, not trawling airline sites or tracking down receipts. Instead of tying up valuable resource with the admin of managing travel bookings, let your dedicated Travel Counsellor take the strain. We sort the details, smooth the journey, and ensure your travellers are exactly where they need to be - with minimal disruption and maximum peace of mind.
At Travel Counsellors for Business, we’re proud of our unique blend of cutting-edge tools and real, human experts. Whether you need a single point of contact or the strength of a whole team, you always have continuity, accountability and knowledge on your side – from people who know your business as well as you do.
Why settle for ‘good enough’ business travel? With Travel Counsellors, expect the extraordinary. Get in touch to find out why we’re the perfect travel partner for your organisation.
Discover how a care-led approach transforms corporate travel. Learn how our personal service, 24/7 support, and tailored, transparent solutions can benefit your business.
As the year draws to a close, we reflect back on the key lessons learned when it comes to the state of business travel in the UK, based on data from our SME Travel Survey.
This month, we’re shining a spotlight on Vicky Higgs, one of our Business Development Managers, whose two decades in the travel industry have a direct impact on the way we help businesses transform their travel programmes.