A cancelled flight. A natural disaster. A late-night hotel issue in an unfamiliar city. These moments don’t just disrupt travel plans — they test how well your business truly supports its people on the move.
Because when things go off track, travellers don’t think about policies or processes. They think: “Who can help me right now?”
At Travel Counsellors for Business, that question always has a clear answer.
Many travel programmes still rely on manual spreadsheets, email trails, or multiple booking channels. When disruption hits, it can take hours to work out who is where, what they need, and how to help them.
With Travel Counsellors for Business, duty of care becomes proactive. Our approach combines:
End‑to‑end visibility of every trip booked through your dedicated Travel Counsellor
Real‑time intelligence on global events, from extreme weather and strikes to geopolitical incidents
Personal service from someone who knows your travel policy, your travellers’ profiles, and your company culture.
The ability to speak to a real person around the clock
The result: you’re always one step ahead, with the insight and support you need to keep your people safe and your organisation compliant.
myTC Locate has been purpose‑built to answer the question every travel manager, HR leader, and risk owner asks in a crisis:
“Where are our people, and are they safe?”
Our platform gives you:
1. Instant visibility of your travellers
myTC Locate brings together live booking data into one clear view, so you can see:
Who is travelling today, tomorrow, and in the weeks ahead
Which countries, cities, and airports they're using
Key trip details, including flights, accommodation, and connections
This means no more guesswork or chasing multiple departments for information. In just a few clicks, you can see exactly who may be affected by an incident and prioritise your response.
2. Real‑time risk awareness
Business travel risk can change in minutes. myTC Locate helps you stay informed with:
Alerts and updates relating to destinations on your travel programme
The ability to quickly identify travellers in or near affected areas
Data that helps you decide whether to postpone, reroute, or support travel in a different way
This creates a far more agile, informed duty of care strategy and allows your leadership team to make decisions with confidence.
3. Fast, human support when it matters most
Technology is critical, but it's the people behind it who make the difference. With Travel Counsellors for Business, you're never just relying on a dashboard:
Your dedicated Travel Counsellor monitors disruption and acts quickly on your behalf
Travellers have access to round‑the‑clock support if plans change
You have a named expert to help interpret data from myTC Locate and turn it into clear action
myTC Locate is the engine that powers your visibility and insight, but it's our people who bring it to life — turning data into action and care into a genuine competitive advantage for your organisation.
Duty of care shouldn’t sit separately from your travel programme — it should be built into it.
At Travel Counsellors for Business, safety, service, and technology work together seamlessly. From booking through to in-trip support and reporting, every element is designed to keep your travellers safe and your business running smoothly.
Our team would be delighted to show you how our duty of care support works in practice, how myTC Locate could fit into your existing processes, and how we can tailor our service to your organisation’s specific needs.
Get in touch today to experience a greater level of care with Travel Counsellors for Business and see myTC Locate in action.
Take a look at the highlights from our Corporate Conference in Birmingham, which brought together our community to share real stories, insights, and ideas shaping the future of business travel — and discover what it means for our clients, from more personalised support to smarter, more resilient travel management.
We are currently monitoring ongoing airspace disruption affecting parts of the Middle East. The situation is evolving and may impact flights to, from, or transiting through the region. Our priority is to support clients and travellers with clear guidance, proactive monitoring, and practical solutions in line with airline policies and official government advice.
In an uncertain world, unmanaged business travel is a growing risk. Discover how a people‑centred managed travel programme can protect your travellers, control costs, and build resilience, with the dedicated support of Travel Counsellors for Business.