When it comes to business travel, many companies still rely on large, centralised travel management firms - but that’s not how we do things at Travel Counsellors for Business. Our unique franchise model means every client is looked after by an experienced, self-employed Travel Counsellor (or team of Travel Counsellors who act as a micro TMC), dedicated entirely to delivering exceptional care to your travellers.
This isn’t just a different way of working — it’s a better way. Here’s why.
The power of personal ownership
Every Travel Counsellor is a business owner in their own right. That means they have a direct stake in providing you with the highest standard of service, because your success is their success. They’re not employees following a script or working to call centre metrics - they’re invested partners who build long-term relationships with the clients they serve.
A dedicated point of contact
Through our franchise model, you’ll have a named Travel Counsellor who becomes an extension of your team. They’ll take time to understand your company culture, travel policy, and budget priorities, ensuring every trip aligns with your business goals. For larger organisations, we can create a small team of Travel Counsellors to provide the same personal, responsive service at scale.
We also have experts across a wide range of industries and travel needs, from executive travel and meetings, incentives, conferences, and events, through to specialists in the likes of the marine, entertainment, and sports sectors.
Always available, always flexible
Our Travel Counsellors understand that travel doesn’t stick to a 9–5 schedule, and neither do we. Your Travel Counsellor is available when you need them, offering support before, during, and after the journey.
And for any emergency assistance you need out-of-hours, our 24/7 duty office is available whenever you need it. You’ll get through to a human being who can support with arranging alternative travel plans if needed – no matter what time zone you’re in.
Personal services backed by global support
Our Travel Counsellors may be self-employed, but they’re never on their own. They’re powered by our award-winning technology, global buying power, and round-the-clock support infrastructure. It’s the best of both worlds: the agility and accountability of a small business owner, combined with the reach and reliability of a global travel company.
Additional benefits for your business
Cost savings: Our bespoke approach helps you make smarter travel choices that balance budget with traveller wellbeing.
Traveller care: With duty of care at the heart of what we do, your Travel Counsellor ensures your people are supported wherever they are in the world.
Time efficiency: We take care of the admin, so your team can concentrate on their work.
Scalable support: Whether you’re a small company with occasional travel needs or a global business with a complex programme, we’ll build a service that fits.
A true partnership
With Travel Counsellors for Business, you don’t just get a supplier — you get a trusted partner who is committed to your business as much as their own. It’s a model that’s personal, flexible, and built to last.
Our franchise model empowers us to deliver the kind of service that traditional travel management companies simply can’t match.
Ready to experience a new level of care and service for yourself? Get in touch with our friendly team for a no-obligation chat about how we can facilitate your business travel requirements.