Understanding duty of care in the energy sector

The energy sector is dynamic, complex, and inherently challenging. From offshore rigs and wind farms battered by turbulent seas to high-stakes onshore projects in unpredictable environments, ensuring the safety and wellbeing of crew is paramount. This is where the concept of duty of care becomes critical.  

Why is duty of care critical in the energy sector?  

The energy industry operates in some of the most challenging conditions imaginable. Employees often work in high-risk areas or under physically demanding circumstances. However, duty of care isn't just about managing physical risks; it’s about providing holistic support to employees — covering everything from their safety in transit to their comfort after a long shift. 

For HR professionals, travel bookers, and managers in this sector, fulfilling their duty of care obligations goes beyond compliance — it's about creating an environment where employees feel supported, protected, and valued, especially when working thousands of miles from home. 

The Travel Counsellors for Business difference 

Navigating harsh and unpredictable conditions 

From remote oil rigs to bustling energy hubs, the nature of energy work often calls for travel to unpredictable or high-risk areas. With myTC Locate, we provide passive traveller tracking to monitor employees’ locations in real time.  

This non-invasive tool offers peace of mind for everyone involved, ensuring you always know where your crew is without infringing on their privacy. Whether it’s dealing with sudden weather changes or managing crises, it’s a powerful safety net that helps you manage risks effortlessly. 

24/7 support when it matters most 

Emergencies don’t stick to office hours, and neither do we. Our dedicated 24/7 duty office ensures round-the-clock support in the event of unforeseen crises such as cancelled flights, natural disasters, or security threats.  

We’ll help overcome these challenges, providing immediate solutions to protect your travellers and minimise disruptions.  

Accommodation that feels like home 

It’s no secret that energy professionals spend a substantial amount of time away from home. Long stints in temporary accommodation can take a toll, making comfort a vital consideration.  

We handle everything from offshore housing to onshore stays, providing options that feel welcoming and homely. Whether it’s a well-appointed hotel for downtime between shifts or reliable lodging near a project site, these thoughtful touches can enhance morale and productivity. 

Attention to details that matter 

Small details can have a huge impact when employees are far from home. From ensuring dietary preferences are met to arranging seamless airport transfers, we take care of the things that make a big difference.  

This level of care creates a frictionless experience for your crew, allowing them to focus on their work instead of logistical headaches. It's not just about providing travel — it's about creating a seamless, supportive experience from start to finish. 

Specialist airfare products tailored to the energy sector 

Travel in the energy sector often involves last-minute changes due to dynamic project timelines or unforeseen challenges. Standard, restrictive fares can add unnecessary stress and costs when schedules shift.  

That’s why we offer access to exclusive energy airfare products — fully flexible and refundable tickets designed for eligible crew. This flexibility means fewer penalties, reduced disruption, and greater peace of mind. 

Why choose Travel Counsellors for Business 

At Travel Counsellors for Business, we don’t just manage travel. We partner with you to ensure that your duty of care obligations are not only met, but exceeded.  

Our bespoke, concierge-style services are tailored to the unique demands of the energy sector, combining industry expertise with a deeply personal approach. From crew rotations to custom itineraries, we’re here to handle the complexities of your travel needs with care and precision.  

When you work with us, safety, comfort, and efficiency go hand in hand, giving you the confidence to focus on what you do best  — leading in the energy sector. 

Find out more about our energy sector expertise and get in touch today for information about how we can support your business.