We are currently monitoring ongoing airspace disruption affecting parts of the Middle East. The situation is evolving and may impact flights to, from, or transiting through the region.
Our priority is to support clients and travellers with clear guidance, proactive monitoring, and practical solutions in line with airline policies and official government advice.
Locations currently affected
At present, disruption is impacting flights to or via:
We are reviewing updates continuously and will contact travellers directly if their booking is affected.
For the latest official advice, please refer to UK Government travel guidance here: https://www.gov.uk/foreign-travel-advice
How we’re supporting clients and travellers
Our Duty Office and Aviation teams are:
Travellers currently overseas and those due to depart within the immediate period are being prioritised.
In addition, our Duty of Care systems enable us to provide information on where your travellers currently are. If you require this please contact your Travel Counsellor.
If a flight is cancelled
If a flight is cancelled, the airline is responsible for offering:
Or
Where alternative routings are requested outside of the airline’s re-protection policy, additional costs may apply and will be discussed prior to confirmation.
Each case is assessed individually, taking into account urgency, traveller safety, and operational practicality.
If travellers are currently in the Middle East or due to transit through affected areas
For travellers who are already travelling in one of the affected regions or due to transit through:
Our teams are maintaining close oversight of affected locations and prioritising travellers who are currently in the Middle East. These are advised to:
Travellers due to travel to or via the Middle East
The FCDO currently advises against all but essential travel to multiple countries in the Middle East. If this impacts existing travel plans, we will proactively notify affected travellers and outline available options.
Travellers are advised to:
What if we no longer feel comfortable allowing our colleagues to travel?
If there are no official travel restrictions in place, standard booking terms may apply.
However, airline flexibility policies are evolving, and we will always check the most up-to-date options available to you before advising on next steps.
Duty of care & support
Travel Counsellors for Business operates a monitored response model during disruption events. Clients and travellers should rest assured that they are not navigating this alone and that their peace of mind and duty of care to travellers remains our top priority. Our Travel Counsellors, 24/7 Duty Office and aviation specialists are working together to continuously support travellers and provide clear, confirmed guidance as it becomes available.
We have:
Our focus remains on traveller safety, regulatory compliance and minimising disruption to travellers and organisations.
Next steps
No immediate action is required from clients or travellers unless advised. If travellers are scheduled to depart within the next 72 hours and require a proactive review, they should contact their dedicated Travel Counsellor.
We will continue to stay close and share further updates as confirmed information becomes available.
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