Here whenever you need us.
We don’t “do” opening hours at Travel Counsellors. Ours is a 24/7 service. We’re here whenever suits you, not the other way around.
At Travel Counsellors we have a duty of care which means no traveller will ever be left stranded or expected to make their own arrangements.
- Agreements with all major airlines, worldwide
- Scheduled and low cost airlines and even private jets
- We have special negotiated corporate fares
- Every quote response we deliver offers a range of options for the requested trip
- We can achieve savings through the optimum combination of routing, schedules and price
- We have rates with 450,000 hotels worldwide
- We combine our own global buying power with the Radius Hotel Programme to deliver rate savings
- Specialist Head office Hotel team
- We can negotiate rates on the clients behalf
MEETINGS AND EVENTS
- Specialist team for meetings, incentives, conferences and events
- Global reach and capability – we back up TC expertise with specialist team plus local “on the ground” representation in countries worldwide who can provide local back – up and expertise
- Take away the stress and huge time burden of organising events
- We’ll look after every detail including contract negotiations
- Checking passports are up to date and arranging visas
- Transfers – airport and to meetings including limos
- Airport lounge passes
- Airport assistance – we can have someone there to meet you and even fast track you through the airport
- Airport parking
- Book hospitality elements of a trip like restaurants and theatres/ visitor attractions to help host visitors
- We’ll find the lowest fare – you could benefit from savings of up to 60%
- We can negotiate customer specific route deals
- Our rail booking system enables booking of rail in the UK and mainland Europe (including Eurostar)
- Global deals with all the major car hire companies
- Credit facilities
- Long term car hire and even assist with car fleet policy
Dedicated Account Management
You can rely on Travel Counsellors to implement your travel policies to your exact requirements.. Our unparalleled personalised service makes it easy for you to tell us exactly what you need and for us to enforce your guidelines and policies.
We will tailor our service for each and every member of your team – ensuring that their dietary requirements, frequent flyer accounts and other travel preferences are always taken into account on every booking.
Travel the way you want it
When you choose Travel Counsellors we’ll work with you to agree a personalised service level agreement and set key performance indicators that will underwrite the service we deliver for you and your staff.
Staff can access travel information and contact their personal Travel Counsellor online, by phone or through our Travel Counsellor app. And we’ll have regular review meetings to ensure everything is running smoothly just as you want it to.
- Large in-house technology development team – state of the art technology developed for the specific needs of our customers
- Our unique in-house built Phenix technology platform aggregates all fare and product content in one place. This ensures rich content for customers and efficiency leading to fast booking turnaround times.
- Our myTC app means we are with you before, during and after your business trip. See more…
- Important element is managing risk and looking after travellers
- TC Duty Office – is unit manned 24/7 and monitors news and information channels to identify incidents and risks. Information is immediately relayed to TCs who will pro-actively manage bookings that might be affected
- Our systems monitor all bookings and in the event of an incident or emergency we can pinpoint and track travellers who may be affected – wherever they are in the world
- Travel App – we can push important messages to you while you are on the move
- We provide travel management data
- Reports and analysis that show travel patterns, identify savings and monitor compliance.
- Helping to reduce cost and improve efficiency
NOT JUST FOR BUSINESS
We are also one of the world’s leading leisure travel agents booking thousands of holidays and short breaks every year.
Which means we are uniquely placed to provide a bespoke and personal service for both business and leisure bookings – or to extend a business trip for some downtime.
Give us a call on +44 (0) 161 464 5350 or fill in the form below and let us call you back.