I have joined the Travel Counsellors family so I can have the possibility to do what I love every single day: travel through my clients and making sure that they experience the best possible service. My entire professional career has been centered around ensuring the highest level of service throughout the customer journey, through analysis of their experiences and identification of improvement opportunities.

My customers are at the very center of what I do and I work hard to establish their trust. I believe loyalty is what makes or breaks a business so I make sure that once a client works with me he never wants to work with somebody else. My service is unrivalled by any other travel company in the industry because I deliver consistently on my promise.

My promise is that you will have access to a highly experienced travel advisor to provide completely impartial and personalized advise and that would be able to offer you the widest choice of travel arrangements to any destination around the world. Myself or one of my two business partners will be available at a time to suit you and ready to communicate the way that best suits you. We will be your only point of contact throughout the entire experience and there will definitely be one thing that you will be able to notice through every interaction: WE CARE. This is what makes my services exceptional and my customer's testimonial stand as proof of that.

By using the Travel Counsellors latest technology I have full access to my office and your bookings wherever I am, whatever time of day, so I can assure you of a professional, quick and efficient service as well.

No enquiry is too big or too small; they will all be treated the same way and my promise will be delivered for every single one of them.

All this has helped me win the Best Travel Counsellor Starter and to be nominated as the Best UAE Travel Counsellor during my first year as a Travel Counsellor.

I would be honoured if you choose to put your trust in me for all your travel needs. I'm going to do my very best to make sure every single detail of your trip is taken care of and the only thing you need to do is pack your bag, show up at the airport and have a hassle free travel experience.

I look forward to hearing from you.

Ramona