When something goes wrong, who’s looking after your travellers?

A cancelled flight. A natural disaster. A late-night hotel issue in an unfamiliar city. These moments don’t just disrupt travel plans — they test how well your business truly supports its people on the move. 

Because when things go off track, travellers don’t think about policies or processes. They think: “Who can help me right now?” 

At Travel Counsellors for Business, that question always has a clear answer. 

Duty of care that's proactive, not reactive 

Many travel programmes still rely on manual spreadsheets, email trails, or multiple booking channels. When disruption hits, it can take hours to work out who is where, what they need, and how to help them. 

With Travel Counsellors for Business, duty of care becomes proactive. Our approach combines: 

The result: you’re always one step ahead, with the insight and support you need to keep your people safe and your organisation compliant. 

Introducing myTC Locate - duty of care, reimagined 

myTC Locate has been purpose‑built to answer the question every travel manager, HR leader, and risk owner asks in a crisis: 

“Where are our people, and are they safe?” 

Our platform gives you: 

1. Instant visibility of your travellers 

myTC Locate brings together live booking data into one clear view, so you can see: 

This means no more guesswork or chasing multiple departments for information. In just a few clicks, you can see exactly who may be affected by an incident and prioritise your response. 

2. Real‑time risk awareness 

Business travel risk can change in minutes. myTC Locate helps you stay informed with: 

This creates a far more agile, informed duty of care strategy and allows your leadership team to make decisions with confidence. 

3. Fast, human support when it matters most 

Technology is critical, but it's the people behind it who make the difference. With Travel Counsellors for Business, you're never just relying on a dashboard: 

myTC Locate is the engine that powers your visibility and insight, but it's our people who bring it to life — turning data into action and care into a genuine competitive advantage for your organisation. 

Seamless, stress-free travel management 

Duty of care shouldn’t sit separately from your travel programme — it should be built into it. 

At Travel Counsellors for Business, safety, service, and technology work together seamlessly. From booking through to in-trip support and reporting, every element is designed to keep your travellers safe and your business running smoothly. 

Our team would be delighted to show you how our duty of care support works in practice, how myTC Locate could fit into your existing processes, and how we can tailor our service to your organisation’s specific needs.