Based in Chester
Matt Brown - TC
It's Nice To Meet You
Welcome, and thank you for visiting my webpage.
I’m Matt, a corporate travel specialist with more than two decades of experience supporting businesses through every stage of their travel needs. With over 20 years in travel management including eight years at Travel Counsellors’ Head Office, where I spent four years as Head of Sales and Service, I bring deep industry knowledge, operational insight and leadership experience to every client partnership.
Away from work, I’m married, a proud father of two girls, and based in Chester, where family life keeps me grounded and reminds me why personalised, human led service matters so much in everything I do.
My career has taken me through several leading Travel Management Companies, giving me the opportunity to work with organisations of all sizes, from small businesses with occasional trips to large corporates managing complex, high volume travel programmes. Today, I run my own business powered by Travel Counsellors for Business, giving me the flexibility to hand select the perfect Travel Counsellor to support each client. This ensures every organisation receives a highly personalised, high touch service tailored to its unique needs.
My role is to help companies build business travel strategies that genuinely work for them. I bring together expertise in account management, travel policy design, supplier negotiations, technology solutions and programme optimisation to create travel frameworks that are efficient, cost‑effective and supportive of traveller wellbeing. Sustainability is also a core part of this approach; I help organisations integrate responsible travel practices and provide clear ESG and carbon emissions reporting, giving you the insight needed to make informed, environmentally conscious decisions without compromising on operational needs. Every organisation is different, so I take the time to understand your goals and shape a travel approach that delivers real, measurable value.
At Travel Counsellors, I’m supported by a carefully selected team of professionals who share the same commitment to exceptional service. Together, we offer businesses a personalised, relationship driven experience backed by the strength of a global network and industry leading tools. Whether you need day‑to‑day travel support or assistance with Meetings, Incentives, Conferences and Events (MICE), you’ll always have a dedicated expert who knows your business inside out.
Beyond corporate travel, I also have a team of leisure specialists for holidays of every kind. I’ll match you with the right Travel Counsellor to ensure your personal travel receives the same level of care and attention as your business trips.
I also offer access to our Travel Club, an employee benefit that provides tailored holiday planning, financial protection and a concierge‑level booking experience. It’s an excellent way to elevate your travel partnership and support staff engagement and wellbeing.
We believe business travel should be guided by real experts who take the time to understand your needs, ensuring you receive genuine, human support from someone who truly cares about your journey. When you choose to work with me, you’re choosing a partner who is genuinely committed to your success. This isn’t just business for me - it’s personal.
Travel Counsellors is an exceptional community to be a part of and the perfect fit for organisations looking for a bespoke, high‑touch approach to corporate travel. Wherever your business is based and whatever your travel budget, we have the capability, experience and collaborative strength to support you, including enhanced service for clients with larger, more complex travel requirements.
If you’re exploring new travel solutions or simply want to understand how we can help, I’d be delighted to have an informal conversation at a time that suits you.
Warm regards,
Matt
Contact Me
Whatever your business needs I'm here to help you, so please get in touch with me and I can get things started: