If you truly value service and expertise, then you have come to the right place.
I am an experienced and knowledgeable business owner, having worked in the travel industry for over 17 years. I possess a wealth of experience in both Corporate and Leisure Travel, understanding my customer’s objectives, delivering a solution to influence traveller behaviour and control costs, all whilst providing a 5-star customer experience.
I am extremely passionate, friendly, motivated and pride myself on my customer care and treating all as an extension of my own team.
I have a proven track record of building long term client relationships, developing customer growth, achieving excellent customer satisfaction and building and maintaining customers software to help achieve ROI and extensive savings.
I have successfully progressed in my travel career, advancing to challenging positions. My background includes roles such as Account Management, Business Development, Configuration Lead and of course Senior Travel Consultant, which I believe has given me the knowledge and expertise across the board to offer a dedicated and personal service to my customers, something you will not be able to find booking online.
I have won several awards throughout my time in travel, including Account Management team of the year for 2 consecutive years and previous companies coveted internal unsung hero awards, along with continuous excellent customer and internal feedback and exceptional NPS scores. My accolades prove that I am extremely passionate about travel, looking after my customers and making things right by you.
I look forward to hearing from you.
Contact Me
Whatever your business needs I'm here to help you, so please get in touch with me and I can get things started:
Please send me your travel requirements and I will do my best to help you
My corporate testimonials
Sent by Darren Brown
Birmingham 27/03/2025
Kelly is great, always reacts super quick and is very knowledgeable.
Sent by Tracey Edge
High Wycombe 06/03/2025
Kelly is extremely responsive and quick to find the best options for us and our clients. Recently we have required a LOT of bookings, and Travel Counsellors have been a great extension and support to our business. One trip in particular changed upwards of 3 times and each time Kelly provided me with solutions.
Sent by Emma Weaver
Birmingham 30/10/2024
We have excellent service from Kelly
Sent by Ben Beer
Manchester 28/10/2024
Kelly is professional, courteous and extremely knowledgable making my bookings easy to plan and execute. I have every faith that with Kelly, my business needs are looked after and I am getting the very best service.
Sent by Katrina Hurrell
London 15/10/2024
Kelly was a superstar for helping me update the driver in Dubai about a last minute change to the schedule. Thank you.
Sent by Hannah Robinson
London 15/10/2024
Kelly was amazing with my most recent booking - super helpful and accurate. Can't recommend enough!
Sent by Sharn Bodenstein
South Africa 23/09/2024
Kelly has been very accommodating and understanding with our group travel booking. Despite numerous changes, she has been willing to help us manage everything from start to finish! We cannot thank her enough.
Sent by Daniel Lowe
Manchester 10/07/2024
Kelly has been amazing when booking my trips. Often they are late notice and she has always handled any changes or issues quickly. Thankyou
Sent by Rebecca Koraytem
Birmingham 24/06/2024
Kelly is fast, prompt, and detailed oriented. When my business travel plans changed, she was quick to find alternative options.
Sent by Anish Chauhan
coventry 15/05/2024
The professionalism and responsiveness is exemplary. Kelly has consistently demonstrated excellent communication skills and promptly addressed any queries or concerns we have had, both during the planning stages and throughout our travel experiences. This level of dedication and personalized service has contributed to our continued partnership and confidence in Travel Counsellors. I can wholeheartedly recommend Kelly to anyone seeking a reliable, competent business travel agency. She has proven to be a valuable partner in meeting our corporate travel needs.
Sent by Natalia Gasior
High Wycombe 24/04/2024
I just wanted to thank you for all the work you put into our April trip (Philly & New York). Hotels, car hire, flights - everything was brilliant and made our trip enjoyable and problem-free.
Sent by Ben Myall
London 11/01/2024
Excellent, responsive, knowledgeable and friendly service. Travel Counsellors deliver the best customer service I receive from any partner to our business and have done for years. I have recommended to multiple other people.
Sent by Charlie Christmas
Coventry 29/11/2023
Outstanding
Sent by Haydn Beale
Coventry 29/11/2023
Excellent service, even when out of hours, Kelly is still there to help.
Sent by Bradley Mitchell
Coventry 28/11/2023
Brilliant and quick service. Hassle free
Sent by Harvey Fox
Coventry 28/11/2023
Great Service
Sent by Anish Chauhan
Coventry 28/11/2023
Can't fault the service, always helpful and trying to do the right thing wherever possible
Sent by Tiffany Negro
Coventry 28/11/2023
Kelly provides a great service You can always rely on her.
Sent by Paul Mockus
Scotland 28/11/2023
Kelly is always happy to help me find the best flights/hotels to suit me even when I can be a bit awkward, always positive and nice over the phone. More than happy to deal with Kelly in future regarding any travel requirements.
Sent by Andrew Maxwell
Coventry 28/11/2023
We wish our customer service was as good !
Sent by Anthony Kyme
Coventry 28/11/2023
Efficient, hassle free bookings of hotels, flights, hire cars. Awesome communication
Sent by Kerstin Lilley
Coventry 28/11/2023
Kelly is very professional in all she does for us
Sent by Andrew Burbidge
Leicester 28/11/2023
Kelly is always helpful, is very professional, friendly and resolves all issues.
Sent by Tommy Gilsenan
Ireland 28/11/2023
Top drawer! Cannot fault. Delighted with the service
Sent by Sam Richardson
Coventry 28/11/2023
My business travel isn't very frequent so having Kelly help with all the planning eliminates any stress and allows me to focus on what I need to. Kelly's communication is very clear and responds efficiently and effectively
Sent by Tony Dean
Coventry 28/11/2023
Excellent service. Adequate professionalism throughout, thank you for speedy boarding.
Sent by Tim Dentith
Manchester 28/11/2023
Kelly is always professional and helpful when I have dealt or spoke to her
Sent by Ben Moore
Coventry 28/11/2023
Great attitude, always happy to help
Sent by Mark Hall
Coventry 28/11/2023
Provides everything asked of her. 10/10. Thank you
Sent by Chris Burnett
Coventry 28/11/2023
Superb! I have recommended Kelly to several colleagues and would happily recommend to other companies
Sent by Mark Warfield
Coventry 26/10/2023
Very efficient Kelly, thank you very much. Great service
Sent by Darren Brown
Birmingham 26/10/2023
First experience with Kelly has been great, really quick at coming back as well
Sent by Ben Beer
Manchester 13/10/2023
Kelly is amazing- polite, courteous, knowledgeable and is always available and approachable. A pleasure to work with.
Sent by Tony Dean
Coventry 02/10/2023
First time I have used you. Excellent service.
Sent by Carolina McGown
Surrey 01/09/2023
Kelly Ryan, very professional, always responsive and helpful. Thank you for all your help and advise.
Sent by Elise Frost-Bridges
Surrey 25/08/2023
Kelly is very responsive to my queries and pleas for help and deals with all my requests efficiently and without any fuss. Perfect Travel Counsellor!
Sent by Gemma Yemm
Manchester 17/08/2023
Recommended to friends and family already. Great service and nice clear, friendly user app for checking bookings etc
Sent by Niamh Frain
Manchester 13/07/2023
Kelly has been so helpful with booking all travel and accommodation for our company. She always responds very quickly and has made the process so much easier for us.
Sent by Abi Zhou
London 26/05/2023
Thank you Kelly for all your support in the past few months! Really appreciate your quick response and flexibility in bookings!
Sent by Ben Beer
Basingstoke 04/04/2023
Kelly - you have been an absolute legend throughout, not all superheroes wear capes!!!
Sent by Leigh Sanders
Sussex 21/12/2022
One of our senior engineers was in Canada recently in a pretty remote town and went to check in to a hotel and found it was spontaneously refurbishing. They didn’t want to stay in a building site so spoke to Kelly at TC and the feedback was that she was ‘amazing’. She really quickly dealt with it, sorted a new hotel, gave a reassuring voice to the engineer and made sure we weren’t out of pocket for the original booking. I just wanted to pass on our thanks to Kelly, the engineer actually said it’s moments like that when you realise the value of TC services rather than self booking and he could just get on with the job he was there to do.
Sent by Sarah Wilson
Coventry 21/12/2022
Thank you for all your help this year, you have made it so much easier for me to book any of the last minute travel for our external engineers and its saved me so much headache!
Sent by Mia King
Sheffield 30/09/2022
I just wanted to drop you a message to say a massive THANK YOU for all your help throughout this process of Rise at Seven going to Ibiza.
We have all had the most amazing time and made some fantastic memories all together over the past weekend. Everything from the flights, the hotel check in and transfers home, all went so smoothly. The Gala dinner was also such a highlight, all the small details that we had organised really allowed it all to come together and made it so special.
We really wouldn't have been able to make this happen without your help, you have all been amazing to work with and I on behalf of everyone here at Rise, really can't thank you enough.